Dowload Course details

 

Overview

Whilst there is an important legal component to the issue, managing diversity in a positive way is simply common sense, as this very practical one-day course explains. If your HR team is spending a disproportionate amount of team resolving issues arising from questions of race, religion, gender, age, disability or sexuality this course will help them.

Training objectives

This course will help participants:
  • Appreciate how a best practice approach to diversity can benefit the organisation
  • Understand the key legal issues
  • Get to grips with practical issues such as religious observance and dress codes
  • Deal effectively with bullying and harassment
  • Contribute to the development of appropriate policies and procedures
  • Help ‘spread the word’ via the line managers

Audience

In this format, the course is intended for HR practitioners, but it can also be tailored to the needs of line managers, team leaders and supervisors.

Format

A highly-participative, practical and informative one-day course, presented in an outgoing, informal and relaxed style. Business examples, case studies and discussion briefs are used to stimulate participant interest and to cater for a range of learning styles.

Special features

This course can be tailored to the needs of line managers, team leaders and supervisors.

The expert trainer

To be announced.

Course outline

  1. Valuing diversity
    • Diversity in the UK – what is it?
    • Minority groups
    • Understanding the customer’s objectives / decision criteria
    • Bodies providing advice and guidance:
      – Commission for Racial Equality
      – Equal Opportunities Commission
      – Disability Rights Commission
    • Barriers to embracing diversity and how they can be overcome
  2. Avoiding discrimination
    • Legal framework
      – Scope of the legislation
      – Direct and indirect discrimination
      – Genuine occupational requirement / positive action
      – Shifting burden of proof
      – Vicarious liability
      – Time limits
      – Statutory questionnaire procedure
      – Victimisation
      – Definition of ‘disability’
      – ‘Reasonable’ adjustments
      – Age discrimination
      – Remedies: claims in the Employment Tribunal and / or in other civil courts; compensation
      – Recent case law
    • Definitions in discrimination
    • Right to equal opportunity
    • Respecting difference
  3. Awareness in the workplace
    • Christmas working, religious holidays, etc
    • Dress codes
  4. Avoiding bullying and harassment
    • What constitutes ‘harassment’?
    • Investigating bullying, racial, sexual and other forms of harassment
  5. Developing policies and procedures
    • Carrying out a diversity audit
    • Developing good practice guides for managers
  6. Review and close