Learning and development – Coaching Skills Training

A CIPD Learning and Development Survey highlighted the gap between the proportion of organisations using coaching activities (79%) and the proportion providing their managers with coaching skills training (47%). We have therefore, deliberately chosen to focus on helping individuals develop their coaching skills.

Courses and workshops

Red Arrow Brilliant workshopsA highly practical three-day programme that will help you unlock the secrets of delivering an effective workshop to any audience, presented by an expert trainer with over 15 years of experience.
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Red Arrow Coaching for excellenceIf you are passionate about unlocking a person’s potential in a way that leaves them more competent and more fulfilled so they are able to maximise their own performance, then this is the right workshop for you.
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Red Arrow High performance coachingOur uniquely practical coaching skills training programme, has been designed to enhance your coaching skills. It is an intermediate level, rather than an introductory, programme.
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Red Arrow Training needs analysisGood training needs assessment is essential if the organisation is to align the skills currently available with those required to meet strategic objectives.
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Red Arrow 20 ways to liven up your trainingA half-day programme, packed full of useful ice-breakers and other tips and presented by an expert trainer who most definitely practises what he preaches!
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Also available

Courses and workshops can be provided on the following subjects:
  • Accelerated learning techniques
  • Assessment and development centres
  • Career management and development
  • Coaching skills Training for line managers
  • Competency development
  • Energise your training!
  • Getting the health and safety message across
  • Graduate development
  • Induction training
  • Inspiring learning
  • Internal consulting skills for trainers
  • Organisational change – the role of learning and development
  • PTLLS – CIEH Level 3 Award in Preparing to Teach in the Lifelong Learning Sector
  • Talent management strategies
  • Train the trainer
  • Training administration
  • Training design
  • Training evaluation
  • Training event planning
  • Training psychology
  • Training strategy
  • Training within the law

Still can’t see what you’re looking for?

Then please give us a call on (+27) 11 024 1690, with no obligation whatsoever, to discuss your customer service training requirements. We’re here to help!