Sales training

We have some truly outstanding sales trainers, all of them combining many years of practical experience with a passion and a talent for sharing their knowledge and expertise. These sales training programmes are all delivered in a lively, relaxed, informal manner – but at the same time are completely focused on sales performance improvement. Our sales training courses range from half-day ‘energisers’ to three-day ‘immersion’ courses. They can all be tailored to meet your particular needs but if you can’t see what you’re looking for then we would be more than happy to develop a sales training programme specially for you.

We can also advise on how to take different elements of this portfolio to construct a development programme for all your sales staff. Click here to see what this might look like.

Sales coaching, sales training courses and sales workshops

Red Arrow Advanced sales negotiation skills An intensive one- or two-day course to help you negotiate better and achieve more ‘win-win’ results.
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Red Arrow Client consulting skills for professional services An intensive one-day course to help you build stronger client and business relationships using a more client-focused communication-based model.
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Red Arrow Consultative selling Two days of practical advice and guidance on how to sell high-value or complex solutions to discerning and sophisticated customers, whether new or existing, more effectively.
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Red Arrow Customer experience marketingThis two-day course addresses why the customer experience is vital. It helps delegates looking to learn from best-practice examples and develop, improve or execute a customer experience marketing strategy.
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Red Arrow Developing international business This unique course considers all aspects of working internationally: cultural issues, logistical issues, communication issues, negotiation issues and selling across cultures.
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Red Arrow New business opportunities A high-impact day on how to create new opportunities, from both existing clients and new ones.
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Red Arrow Persuasive presentation skills A fun, upbeat day for a small group, to help you prepare, design and deliver persuasive sales presentations.
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Red Arrow Sales meeting booster – How to sell smarter A motivational sales training presentation and mini-workshop that will bring your sales meetings to life.
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Red Arrow Sales performance improvement workshop An intensive course, guaranteed to help you achieve a significant improvement in sales performance by unrelenting focus on just three things: activity, value and conversion.
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Red Arrow Sales success The most complete and comprehensive sales development workshop. Whatever your business; whatever you sell; regardless of your current level of sales expertise, experience or results, this sales development event will move you into the fast lane of sales success.
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Red Arrow Service with a sale! This is an intensive service and sales improvement training workshop. It is suitable for indirect sales or customer-service focused staff, ie, those staff who might not think of themselves as ‘sales people’ but who nonetheless have a key role in generating additional sales for the company.
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Red Arrow Strategic account development Two days of practical advice and guidance on account management and planning – how to maintain and develop key accounts.
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Red Arrow Strategic sales prospecting A structured programme supporting your sales prospecting and pipeline management. Guaranteed to help you achieve more sales.
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Red Arrow Telephone sales – without tears! By focusing on a structured process and a range of practical, easily mastered techniques this course will help even the most faint-hearted achieve more sales – without tears!
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Red Arrow Writing winning sales proposals Improve the impact, clarity, accuracy and effectiveness of your sales proposals. Win more business!
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Other sales training programmes

The sales training courses listed above are just a sample of what we can offer. Sales training courses and workshops can also be provided on the following subjects:

  • Copy-writing for sales
  • Developing a structured sales process
  • Finance for sales and marketing
  • Getting appointments by phone
  • Leading the sales team
  • Natural state selling – introduction
  • Natural state selling – intensive
  • Pitching for business
  • Right-brain selling
  • Sales management and leadership
  • Sales results coaching
  • Sold in 60 minutes!
  • Successful sales techniques
  • Terrific telesales!
  • Understanding features and benefits: sales skills for technical staff (a half-day Impact! programme)
  • Writing telephone sales scripts (a half-day Impact! programme)

Still can’t see what you’re looking for?

Then please give us a call on (+27) 11 024 1690, with no obligation whatsoever, to discuss your customer service training requirements. We’re here to help!