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‘Specialist’ training
We are increasingly asked to deliver bespoke training on a range of topics which sometimes defy easy categorization.
Having designed and delivered such programmes, we are delighted to be able to offer them more widely, hence this section of the website. If you have a specialist training requirement, please give us a call to discuss how we might be able to help you with it – you’d be surprised at the range of topics we can cover!
Specialist training courses and workshops
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Chairing meetings skills for Elected MembersThis half-day training workshop has been designed to provide Elected Members who chair meetings with an in-depth knowledge of the protocols and behaviours needed to ensure that meetings are managed effectively. - read more

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Customer experience marketingThis two-day course addresses why the customer experience is vital. It helps delegates looking to learn from best-practice examples and develop, improve or execute a customer experience marketing strategy. - read more

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Energy management for manufacturingAn interactive one-day programme which is designed to help set your organisation on the path of reduced energy costs. - read more

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Energy management in processing industriesAn interactive and practical one-day programme which is designed to help set organisations in the processing industries on the path of reduced energy costs. - read more

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Media communications skills for womenThis practical course is designed to help you achieve your objectives and get the results you need without putting people’s backs up. - read more

Working with elected membersThis very successful course is designed to help Officers work and communicate with Elected Members effectively.- read more

Still can’t see what you’re looking for?
Then please give us a call on (+27) 11 024 1690, with no obligation whatsoever, to discuss your customer service training requirements. We’re here to help! -
Specialist Training
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